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Monday, October 7, 2024
7:00 AM – 8:30 AM
MST
Breakfast
7:00 AM – 8:30 AM
MST
Breakfast
Location: 500 | 600| 700 Hallways
Sponsored By
7:00 AM – 5:00 PM
MST
Registration Open
7:00 AM – 5:00 PM
MST
Registration Open
Location: Lobby C
8:00 AM – 9:00 AM
MST
A1: OIG's New Compliance Guidance: What Leaders Need to Know
8:00 AM – 9:00 AM
MST
A1: OIG's New Compliance Guidance: What Leaders Need to Know
Location: 503/504
Speaker:
CJ Wolf, MD, M.Ed., CPC, CHC, CIA
– Univ. of Illinois at Chicago College of Medicine
Government Affairs
8:00 AM – 9:00 AM
MST
A2: Critical Leadership Lessons They Don’t Teach You in School
8:00 AM – 9:00 AM
MST
A2: Critical Leadership Lessons They Don’t Teach You in School
Location: 505/506/507
Speaker:
Jeff Whitehorn, MBA, LFACHE, ACC
– Whitehorn Coaching & Consulting LLC
Leadership
8:00 AM – 9:00 AM
MST
A3: Unleashing Leadership Resilience: Thriving Amidst Change
8:00 AM – 9:00 AM
MST
A3: Unleashing Leadership Resilience: Thriving Amidst Change
Location: 605/607
Speaker:
Erik Hill, MHA
– Mayo Clinic
Speaker:
Ronald Menaker, Ed.D., FACMPE, MBA
– Mayo Clinic
Leadership
8:00 AM – 9:00 AM
MST
A4: The ROAD to Success: Avoiding Potholes during Negotiations
8:00 AM – 9:00 AM
MST
A4: The ROAD to Success: Avoiding Potholes during Negotiations
Location: 702/704/706
Speaker:
Doral Jacobsen, FACMPE
– Prosper Beyond
Leadership
8:00 AM – 9:00 AM
MST
A5: Building Patient to PCP and Specialist Relationships
8:00 AM – 9:00 AM
MST
A5: Building Patient to PCP and Specialist Relationships
Location: 708/710/712
Speaker:
Ross Lagerblade (he/him/his)
– Humana
Speaker:
Oraida Roman (she/her/hers)
– Humana
Moderator:
Chris Harrop
– MGMA
Transforming Patient Care
Sponsored By
8:00 AM – 9:00 AM
MST
A6: Navigating Cyber for GenAI in Practice
8:00 AM – 9:00 AM
MST
A6: Navigating Cyber for GenAI in Practice
Location: 601/603
Speaker:
Chris Bevil (he/him/his)
– InfoSystems, Inc.
Business Intelligence and Technology
8:00 AM – 9:00 AM
MST
A7: Build Your Annual Revenue Cycle Playbook
8:00 AM – 9:00 AM
MST
A7: Build Your Annual Revenue Cycle Playbook
Location: 707/709/711
Speaker:
Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers)
– Medical Revenue Cycle Specialists
Speaker:
Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers)
– H4 Technology, LLC
Strategic Decisions
8:00 AM – 9:00 AM
MST
CEO2: CEO Summit
8:00 AM – 9:00 AM
MST
CEO2: CEO Summit
Location: 501/502
Facilitator:
Andrew Swanson, MPA, FACMPE
– MGMA
Strategic Decisions
8:00 AM – 9:00 AM
MST
Discussion Group: Addressing Professional Burnout
8:00 AM – 9:00 AM
MST
Discussion Group: Addressing Professional Burnout
Location: 604
Facilitator:
Steve Brewer, DHSc, MBA, FACMPE, FACHE
– GI Associates
Discussion Group
Peer-to-Peer Networking
8:00 AM – 9:00 AM
MST
Resource Group Meet Up: Early Careerist Leaders in Healthcare
8:00 AM – 9:00 AM
MST
Resource Group Meet Up: Early Careerist Leaders in Healthcare
Location: 606
Facilitator:
Agnes Edukere, MHA
Facilitator:
Tori Cordova, CPPM, CPC, COC, CHONC
Facilitator:
Melinda Mastel, MBA, MS, FHFMA, CMPE, PMP
Resource Group
Building Relationships
9:00 AM – 9:15 AM
MST
Coffee Break
9:00 AM – 9:15 AM
MST
Coffee Break
9:00 AM – 11:30 AM
MST
MGMA Organizational Membership and Data 1:1 Appointments
9:00 AM – 11:30 AM
MST
MGMA Organizational Membership and Data 1:1 Appointments
Location: 610/612
9:15 AM – 10:15 AM
MST
B1: Building Bench Strength Across Your Organization
9:15 AM – 10:15 AM
MST
B1: Building Bench Strength Across Your Organization
Location: 505/506/507
Speaker:
Amy M. Lafko, MSPT, MBA (she/her/hers)
– Cairn Consulting Solutions
Leadership
9:15 AM – 10:15 AM
MST
B2: Strategic Building of an Integrated Practice
9:15 AM – 10:15 AM
MST
B2: Strategic Building of an Integrated Practice
Location: 702/704/706
Speaker:
Eric Schnapp, JD, MBA
– Private
Strategic Decisions
9:15 AM – 10:15 AM
MST
B3: MGMA Washington Update
9:15 AM – 10:15 AM
MST
B3: MGMA Washington Update
Location: 605/607
Speaker:
James Haynes
– MGMA
Government Affairs
9:15 AM – 10:15 AM
MST
B4: 5 Strategies to Recruit, Retain and Reinvigorate Physicians
9:15 AM – 10:15 AM
MST
B4: 5 Strategies to Recruit, Retain and Reinvigorate Physicians
Location: 708/710/712
Speaker:
Jessica A. Minesinger, CMOM, CMPE, FACMPE (she/her/hers)
– MGMA Consulting
Leadership
9:15 AM – 10:15 AM
MST
B5: Leveraging AI and Machine Learning in Revenue Cycle Management: Practical Strategies for Healthcare Innovation
9:15 AM – 10:15 AM
MST
B5: Leveraging AI and Machine Learning in Revenue Cycle Management: Practical Strategies for Healthcare Innovation
Location: 601/603
Speaker:
Mike Gracz
– MGMA
Speaker:
Sudhir Kumar Kshirsagar (he/him/his)
– WhiteSpace Health
Financial Mastery
9:15 AM – 10:15 AM
MST
B6: Hitting the Right Balance: Addressing High Utilizers
9:15 AM – 10:15 AM
MST
B6: Hitting the Right Balance: Addressing High Utilizers
Location: 503/504
Speaker:
Jamison Kies, MHA
– Johns Hopkins Medicine
Speaker:
Jonathan K. Leer, MHA, FHFMA, FACMPE (he/him/his)
– Johns Hopkins Medicine
Speaker:
Stanley Zheng, MHA
– MedStar Health
Transforming Patient Care
9:15 AM – 10:15 AM
MST
B7: Professionalism and Ethics: Leading from the Middle
9:15 AM – 10:15 AM
MST
B7: Professionalism and Ethics: Leading from the Middle
Location: 707/709/711
Speaker:
Lonn D. McDowell, MHA, FACHE, FACMPE (he/him/his)
– University of Florida, Department of Surgery, College of Medicine
Leadership
9:15 AM – 10:15 AM
MST
CEO3: CEO Summit
9:15 AM – 10:15 AM
MST
CEO3: CEO Summit
Location: 501/502
Facilitator:
Andrew Swanson, MPA, FACMPE
– MGMA
Strategic Decisions
9:15 AM – 10:15 AM
MST
Discussion Group: Navigating Cyber for GenAI
9:15 AM – 10:15 AM
MST
Discussion Group: Navigating Cyber for GenAI
Location: 606
Facilitator:
Chris Bevil (he/him/his)
– InfoSystems, Inc.
Discussion Group
Peer-to-Peer Networking
9:15 AM – 10:15 AM
MST
Discussion Group: Strengthening Your Resilience
9:15 AM – 10:15 AM
MST
Discussion Group: Strengthening Your Resilience
Location: 604
Facilitator:
Erik Hill, MHA
– Mayo Clinic
Facilitator:
Ronald Menaker, Ed.D., FACMPE, MBA
– Mayo Clinic
Discussion Group
Peer-to-Peer Networking
9:15 AM – 10:15 AM
MST
Resource Group Meet Up: Asian and Pacific Islander Leaders in Healthcare
9:15 AM – 10:15 AM
MST
Resource Group Meet Up: Asian and Pacific Islander Leaders in Healthcare
Location: 602
Facilitator:
Deepha Balaji, Ph.D., MHA, YSSB
– Texas Neurology
Facilitator:
Linda Carroll, CMPE
– Aurora Maternal Fetal Medicine
Resource Group
Building Relationships
10:15 AM – 10:45 AM
MST
Coffee Break
10:15 AM – 10:45 AM
MST
Coffee Break
10:15 AM – 10:45 AM
MST
Main Stage Doors Open
10:15 AM – 10:45 AM
MST
Main Stage Doors Open
Location: Bluebird Ballroom
10:45 AM – 12:00 PM
MST
MS1: Human Connection and Leadership: Every Conversation Counts
10:45 AM – 12:00 PM
MST
MS1: Human Connection and Leadership: Every Conversation Counts
Location: Bluebird Ballroom
Keynote Speaker:
Riaz Meghji
Leadership
12:00 PM – 1:00 PM
MST
Lunch
12:00 PM – 1:00 PM
MST
Lunch
Location: Halls BC
Sponsored By
12:00 PM – 5:00 PM
MST
Solution Center Open
12:00 PM – 5:00 PM
MST
Solution Center Open
Location: Halls BC
12:30 PM – 12:45 PM
MST
How MGMA Consulting Equips Practices to Navigate Industry Challenges and Thrive
12:30 PM – 12:45 PM
MST
How MGMA Consulting Equips Practices to Navigate Industry Challenges and Thrive
Location: MGMA Booth - Halls BC
Speaker:
Andrew Hajde, CMPE (he/him/his)
– MGMA
1:00 PM – 1:15 PM
MST
Practice Savings: Serious Discounts On Services For Your Businesses
1:00 PM – 1:15 PM
MST
Practice Savings: Serious Discounts On Services For Your Businesses
Location: MGMA Booth - Halls BC
Speaker:
Marc Spritzer
– MGMA
1:30 PM – 1:45 PM
MST
Practice Savings: Serious Discounts On Services For Your Businesses
1:30 PM – 1:45 PM
MST
Practice Savings: Serious Discounts On Services For Your Businesses
Location: MGMA Booth - Halls BC
Speaker:
Marc Spritzer
– MGMA
1:30 PM – 1:55 PM
MST
SS1: Creating the Structure to Support Business Goals and Growth
1:30 PM – 1:55 PM
MST
SS1: Creating the Structure to Support Business Goals and Growth
Location: Solution Center - Stage One
Speaker:
Marvin Luz
– Greenway Health
Moderator:
Chris Harrop
– MGMA
Strategic Decisions
Sponsored By
1:30 PM – 1:55 PM
MST
SS2: Bridging the Gap: Enhancing Financial Literacy to Improve Healthcare Acceptance and Outcomes
1:30 PM – 1:55 PM
MST
SS2: Bridging the Gap: Enhancing Financial Literacy to Improve Healthcare Acceptance and Outcomes
Location: Solution Center - Stage Two
Speaker:
Jake Gerhard
– CareCredit a Synchrony Solution
Speaker:
Nelda Watson
– CareCredit, a Synchrony solution
Moderator:
Daniel Williams, MBA, MSEM
– MGMA
Financial Mastery
Sponsored By
1:55 PM – 2:05 PM
MST
Solution Spotlight Session Break
1:55 PM – 2:05 PM
MST
Solution Spotlight Session Break
2:00 PM – 2:15 PM
MST
Your Doctors Are Board Certified, Maybe You Should Be Too?
2:00 PM – 2:15 PM
MST
Your Doctors Are Board Certified, Maybe You Should Be Too?
Location: MGMA Booth - Halls BC
Speaker:
Nikki Klaus
– MGMA
2:05 PM – 2:30 PM
MST
SS3: How Practices Are Using AI to Transform Patient Scheduling
2:05 PM – 2:30 PM
MST
SS3: How Practices Are Using AI to Transform Patient Scheduling
Location: Solution Center - Stage One
Speaker:
Jonathon Graham
– Veradigm
Moderator:
Chris Harrop
– MGMA
Operational Excellence
Sponsored By
2:05 PM – 2:30 PM
MST
SS4: Thinking Outside of the Box: Evolving Healthcare Through Intuitive Technology
2:05 PM – 2:30 PM
MST
SS4: Thinking Outside of the Box: Evolving Healthcare Through Intuitive Technology
Location: Solution Center - Stage Two
Speaker:
Jonathan G. Wiik
– FinThrive
Speaker:
Todd R. Otten, MD (he/him/his)
– Emergency Care Specialists
Moderator:
Daniel Williams, MBA, MSEM
– MGMA
Business Intelligence and Technology
Sponsored By
2:30 PM – 2:45 PM
MST
Passing Break
2:30 PM – 2:45 PM
MST
Passing Break
2:45 PM – 3:45 PM
MST
C1: Leading Through the Gray: Unlocking Your Greatest Potential
2:45 PM – 3:45 PM
MST
C1: Leading Through the Gray: Unlocking Your Greatest Potential
Location: 605/607
Speaker:
Gwen Dooley, MPM, MSN, NP
– CarePoint Health
Speaker:
Steve Quach, MD
– Chimera Leadership Group
Leadership
2:45 PM – 3:45 PM
MST
C2: Planning for Growth and Succession in Healthcare Practices
2:45 PM – 3:45 PM
MST
C2: Planning for Growth and Succession in Healthcare Practices
Location: 708/710/712
Speaker:
Mark A. Franklin, CPA
– CLA (CliftonLarsonAllen LLP)
Strategic Decisions
2:45 PM – 3:45 PM
MST
C3: Enhancing Employee Engagement to Optimize Retention
2:45 PM – 3:45 PM
MST
C3: Enhancing Employee Engagement to Optimize Retention
Location: 702/704/706
Speaker:
Ronald Menaker, Ed.D., FACMPE, MBA
– Mayo Clinic
Speaker:
Tracey Schwartz, M.Ed., FACMPE (she/her/hers)
– Ascension Medical Group
Leadership
2:45 PM – 3:45 PM
MST
C4: Legally Allowable Medical Assisting Tasks in Telehealth
2:45 PM – 3:45 PM
MST
C4: Legally Allowable Medical Assisting Tasks in Telehealth
Location: 601/603
Speaker:
Donald A. Balasa, JD, MBA (he/him/his)
– American Association of Medical Assistants
Transforming Patient Care
2:45 PM – 3:45 PM
MST
C5: Developing a Culture of Accountability
2:45 PM – 3:45 PM
MST
C5: Developing a Culture of Accountability
Location: 505/506/507
Speaker:
Amy M. Lafko, MSPT, MBA (she/her/hers)
– Cairn Consulting Solutions
Leadership
2:45 PM – 3:45 PM
MST
C7: AI's Role in Enhancing Healthcare – Bolstering Provider Efficiency and Medical Documentation
2:45 PM – 3:45 PM
MST
C7: AI's Role in Enhancing Healthcare – Bolstering Provider Efficiency and Medical Documentation
Location: 501/502
Speaker:
Breanna Wong, MS, MBA
– Microsoft
Speaker:
Josh Anderson, MS, BS
– Valley View Hospital
Speaker:
David Brooks, MD
– Valley View Hospital
Speaker:
Robert McDermott, MD
– Allergy Asthma & Immunology of the Rockies PC
Moderator:
Daniel Williams, MBA, MSEM
– MGMA
Business Intelligence and Technology
Sponsored By
2:45 PM – 3:45 PM
MST
C8: Future Proofing the Healthcare C-Suite: Developing the Next Generation of Physician Leaders
2:45 PM – 3:45 PM
MST
C8: Future Proofing the Healthcare C-Suite: Developing the Next Generation of Physician Leaders
Location: 503/504
Speaker:
Tony Stajduhar (he/him/his)
– Jackson Physician Search
Speaker:
Tom Rossi
– Jackson Physician Search
Speaker:
Marie Brown, MD, MACP
– American Medical Association
Speaker:
Kristin Mascotti, MD
– Penrose Hospital
Moderator:
Chris Harrop
– MGMA
Leadership
Sponsored By
2:45 PM – 3:45 PM
MST
Discussion Group: Physician Compensation Plans
2:45 PM – 3:45 PM
MST
Discussion Group: Physician Compensation Plans
Location: 606
Facilitator:
Jessica A. Minesinger, CMOM, CMPE, FACMPE (she/her/hers)
– MGMA Consulting
Discussion Group
Peer-to-Peer Networking
2:45 PM – 3:45 PM
MST
Resource Group Meet Up: Black Leaders in Healthcare
2:45 PM – 3:45 PM
MST
Resource Group Meet Up: Black Leaders in Healthcare
Location: 604
Speaker:
Kem Tolliver, FACMPE, CPC, CMOM (she/her/hers)
– Medical Revenue Cycle Specialists
Speaker:
Otis C. Fagan, FACMPE
– Hartford HealthCare / Heart and Vascular Institute
Speaker:
Shawntea Gordon, MBA, FACMPE, CMOM (she/her/hers)
– H4 Technology, LLC
Resource Group
Building Relationships
3:45 PM – 4:00 PM
MST
Passing Break
3:45 PM – 4:00 PM
MST
Passing Break
4:00 PM – 5:00 PM
MST
D1: Administrative Reorganization and Strategic Re-alignment
4:00 PM – 5:00 PM
MST
D1: Administrative Reorganization and Strategic Re-alignment
Location: 702/704/706
Speaker:
Eric D. Crockett, MBA, FACMPE
– Mayo Clinic Health System
Speaker:
Chris Hasse, Ph.D., FACHE, FACMPE
– Mayo Clinic Health System
Speaker:
Tanner Holst, MBA, FACHE (he/him/his)
– Mayo Clinic Health System
Speaker:
Travis Paul, MBA
– Mayo Clinic Health System
Speaker:
Ken Ackerman, MHA, FACHE
– Mayo Clinic Health System
Strategic Decisions
4:00 PM – 5:00 PM
MST
D2: Embrace Curiosity as Your Superpower: Identifying Organizational Improvements for Clinician Well-being
4:00 PM – 5:00 PM
MST
D2: Embrace Curiosity as Your Superpower: Identifying Organizational Improvements for Clinician Well-being
Location: 605/607
Speaker:
Michael Tutty, PhD, MHA, FACMPE
– American Medical Association
Transforming Patient Care
4:00 PM – 5:00 PM
MST
D3: Creating a Coaching Culture in Healthcare
4:00 PM – 5:00 PM
MST
D3: Creating a Coaching Culture in Healthcare
Location: 503/504
Speaker:
Rob Cavagnol, MD, MD, MHA (he/him/his)
– St. Luke's Heath Clinic
Speaker:
Mo Kasti, MS, MBB, MCA
– The Healthcare Leadership Institute
Speaker:
Brian Sinotte, FACHE
– Northwest Healthcare
Leadership
4:00 PM – 5:00 PM
MST
D4: Don’t Quit Your Day Job - How to Thrive Without Burnout
4:00 PM – 5:00 PM
MST
D4: Don’t Quit Your Day Job - How to Thrive Without Burnout
Location: 601/603
Speaker:
Annamarí Dietrichson, MHA
– HCA Healthcare
Leadership
4:00 PM – 5:00 PM
MST
D5: Impacting Total Cost of Care: Why it Matters for Providers
4:00 PM – 5:00 PM
MST
D5: Impacting Total Cost of Care: Why it Matters for Providers
Location: 708/710/712
Speaker:
Chris Windham, MD (he/him/his)
– Lumeris
Transforming Patient Care
4:00 PM – 5:00 PM
MST
D6: Charting New Horizons: Navigating Success in Acquisitions
4:00 PM – 5:00 PM
MST
D6: Charting New Horizons: Navigating Success in Acquisitions
Location: 707/709/711
Speaker:
Rebecca L. Cappussi, MBA, BSN, RN, NE-BC (she/her/hers)
– University of Iowa Health Care
Speaker:
Debbie Herold, MSN, RN, BA, NEA-BC
– University of Iowa Health Care
Speaker:
Rachel Kirchner, MHA
– University of Iowa Health Care
Speaker:
Erin E. Willits, MHA
– University of Iowa Health Care
Strategic Decisions
4:00 PM – 5:00 PM
MST
D7: Delivering Patient Access and Provider Productivity Excellence
4:00 PM – 5:00 PM
MST
D7: Delivering Patient Access and Provider Productivity Excellence
Location: 501/502
Speaker:
Kelly Poole, BSN, RN
– Schweiger Dermatology Group
Speaker:
Paige Ratliff, MHA, MBA (she/her/hers)
– Impact Advisors
Transforming Patient Care
4:00 PM – 5:00 PM
MST
Discussion Group: Leading Through Uncertainty
4:00 PM – 5:00 PM
MST
Discussion Group: Leading Through Uncertainty
Location: 604
Facilitator:
Steve Quach, MD
– Chimera Leadership Group
Facilitator:
Gwen Dooley, MPM, MSN, NP
– CarePoint Health
Discussion Group
Peer-to-Peer Networking
4:00 PM – 5:00 PM
MST
Discussion Group: Recruiting, Leading, Retaining through Mentorship
4:00 PM – 5:00 PM
MST
Discussion Group: Recruiting, Leading, Retaining Through Mentorship
Location: 606
Facilitator:
Delores McNair, MHA
– Duke University Health System
Discussion Group
Peer-to-Peer Networking
4:00 PM – 5:00 PM
MST
Resource Group Meet Up: Healthcare Leaders in Recovery
4:00 PM – 5:00 PM
MST
Resource Group Meet Up: Healthcare Leaders in Recovery
Location: 602
Facilitator:
Clete Clark, COA
Resource Group
Building Relationships
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