VP, Client Success
Resolv Health
Paola’s expertise is in in identifying opportunities and working collaboratively across departments to enhance revenue cycle solutions, driving client success outcomes by maximizing the adoption and utilization of best practices, nurturing and managing internal and external relationships, helping drive new business growth through greater advocacy and referenceability, leading and mentoring revenue cycle professionals, developing and monitoring metrics and benchmarks to assess trends, and leading practice management implementations and conversions. She has previously presented at HFMA, MGMA, and AAOE regional and national conferences on the topics of revenue cycle and managing self-pay collections.
Paola has a degree in Business Administration and Master’s in Healthcare Administration, with more than 20 years of experience in revenue cycle management. She is a Certified Professional Coder through AAPC, a Fellow Healthcare Financial Professional through HFMA and a Fellow Certified Medical Practice Executive with the American College of Medical Practice Executives through MGMA. She has a green belt Six Sigma Certificate from the University of California Irvine, and a Change Leadership Certificate from Cornell University.
In the community, Paola volunteers for the American Field Services Intercultural Programs, the nonprofit organization leader in international education for 70 years. Its mission is to build a more just and peaceful world by providing international and intercultural learning experiences to individuals, families, schools, and communities through a global volunteer partnership. Professionally, she is an active member of the HFMA South Texas Chapter, for which she serves as a President-Elect.
Resource Group Meet Up: Women Leaders in Healthcare
Sunday, October 6, 2024
2:35 PM – 4:00 PM MST
Resource Group Meet Up: Women Leaders in Healthcare
Tuesday, October 8, 2024
3:30 PM – 4:30 PM MST