Employee engagement and staff retention are more important than ever in an era of high turnover, increasing levels of burnout, stagnant reimbursements and rising operational costs in healthcare. In this session, attendees will learn what employees need to thrive at work and five areas in which employee engagement can be enhanced. These principles will result in increased employee retention, patient satisfaction, improved quality of care and decreased labor costs. Attendees will participate in group discussions at small tables and in the larger group on the topics of values alignment, appreciation, giving and receiving feedback, and development with a focus on joy, discovering ways to implement strategies within each of those areas.
Learning Objectives:
Discover why employee engagement is critical to the bottom line and impacts productivity, turnover, quality of care and patient satisfaction
Manage five key areas of employee engagement, including values alignment, expressing appreciation, giving and receiving feedback, and cultivating development and joy
Use actionable information from group discussions to implement in your own organization
