G4: From Adversity to Advantage: Unwavering Leadership for the Unexpected

Eligible for: ACMPE: 1 | ACHE: 1 | CEU: 1 | CME(AAPC*): 1 | CPE: 1.2 | PDC: 1
Interactive | Intermediate | Analysis

Do you feel that most of your work time is being spent as a firefighter? Are your clinic’s mole hills constantly (and quickly) turning into mountains? This session is for any operational leader who finds themselves walking into problems that they have yet to fully unpack but quickly learn that their engagement and direction is necessary. What can often look like the most mundane issues can often turn into bigger, time- and energy-consuming problems. We will discuss strategies for preventing and preparing for the unexpected, common pitfalls when faced with issues and tactics for facing them, and how to avoid getting caught up in the hype that one “silver bullet” will be the solution to your woes. Come to enjoy some fun stories, commiserate with fellow operations leaders, and walk away with some tools, tips and tricks from the “battlefield” while taking grenades in the trenches.