WS1: Become Financially Resilient Through Digital Transformation

Eligible for: ACMPE: 1.5 | ACHE: 1.5 | CEU: 1.5 | CME(AAPC*): 1.5 | CPE: 1.8 | PDC: 1.5
Traditional | Intermediate | Application
Sponsored by Microsoft

Part 1: 1:00-1:30 PM

Connected to Clinician Wellbeing

Speaker: Sam Hoffman, Product Strategy Consultant, Microsoft

Technology is transforming healthcare quickly, particularly with clinical documentation, clinical workflows, and common administrative tasks. A new generation of AI-powered technologies is infusing efficiencies that enrich the healthcare experience while reducing the cognitive burden associated with repetitive, mundane, time-consuming efforts. These advancements contribute to better patient care, enhanced clinician and patient experiences, and improved financial outcomes. Adopting AI technology is part of the University of Michigan Health-West’s (UMHW) strategy to reduce the cognitive load associated with documentation and to restore the intimacy of the patient-provider experience. Hear from UMHW leaders on how they utilize DAX Copilot to reduce burnout, increase wRVUs by 20 per month, and achieve 80% return on investment.

Part 2: 1:30-2:25 PM

Become Financially Resilient Through Digital Transformation

Speaker: Jeffery Daigrepont, Senior Vice President, Coker Group

The issues facing healthcare organizations today are bigger than ever. Rising medical costs, continued staffing shortages, patient access challenges, and staff burnout are challenges we can no longer solve effectively through traditional strategies and outdated approaches. This is also happening against the backdrop of an aging population, which further increases the burden on healthcare systems. Many high-performing organizations have taken measures to prepare and have demonstrated a path forward through digital transformation strategies. This session will help leaders understand that using technology needs to be symbiotically and strategically leveraged, not adopting a particular platform or device simply for incremental change. The course will address how digital transformation can, offer strategies for reducing administrative overload, improve patient and provider experiences, lower the cost of care through automation, and improve patient access and capacity.